Shipping Policy

At Custom Icebox, we understand the importance of timely delivery and strive to provide a seamless shipping experience for our customers. Our shipping policy ensures that your order is processed and dispatched in a timely manner, so you can enjoy your exquisite jewelry pieces as soon as possible.

When you place an order with us, we aim to ship your items within 9 days. Our dedicated team works diligently to carefully package and prepare your order for shipment, ensuring that it reaches you in perfect condition.

We partner with reliable shipping carriers to ensure the safe and secure delivery of your jewelry. Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your package.

Please note that shipping times may vary depending on your location and the shipping method selected at checkout. We offer various shipping options to accommodate your needs, including expedited shipping for those who require their jewelry pieces sooner.

It is important to provide accurate shipping information when placing your order to avoid any delays or delivery issues. If you need to make any changes to your shipping address, please contact our customer support team as soon as possible.

If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to our knowledgeable customer support team. We are here to assist you and ensure that your shopping experience with Custom Icebox is nothing short of exceptional.